INDIAN COATING AND ADHESIVE TAPE ASSOCIATION is an online web-enabled redressal portal. ICATA is a vital constituent for both national and international Tape and Adhesive trading community. It is gestated to facilitate an easy platform for all ICATA members to get their grievances registered while simultaneously providing a common platform to come together to hold meetings/ exhibitions etc. to promote and enhance trade. ICATA plays a catalytic role in helping the members become visible in the global market by facilitating the community with their presence on our e-directory which contains information of all the relevant dealers, vendors and manufacturers of India.

Constructing a Grievance Redressal Mechanism is not only about fabricating an e-registration portal for lodging grievances and addressing the same received from the ICATA members; ICATA is also about building collaborative foundations for the problem resolution with various other dimensions which ingrains and postulates the right ideas for the benefit of the Association. The endeavours would include: